Help me

[dennisokumbor]

hi, I was supposed to cancel my Spotify account on 30th of August but I forgot. now it says I have to pay for one month because I stopped the subscriptions today. is there any way I don't have to pay for it.

Plan

Free/Premium

Country: Sweden

Device

(Chromebook Lenovo touch

Plan

Free/Premium

Country

Device

(Lenovo touch Chromebook)

Operating System

()

My Question or Issue

[Billy-J]

Hey @dennisokumbor, welcome to the community. 

Hope you’re doing great! 

Since you’ve paid for this month, and you canceled it, you still have access to your Premium content until your end date (9/30/18). After that date, you won’t be charged and your account will revert to free.

If you no longer wanted Premium, and wanted a refund, I’d recommend getting in touch with Spotify via the contact form. Their support team will be able to take a look at your issue and you'll hear from them shortly.

Happy listening 🙂