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Help with premium for family

Help with premium for family

Hi! We decided to try Premium with Family since it is cheaper than the regular one. Our payment fell through after a week and once i got it sorted up the subscription is gone. I registered the subscription again, then i sent invites to them but they get this error:28641001_10204483704848959_94722107_o.png

 

 

All of us live under one house so there should be no issue with the address. Can anyone help us? Thank you!

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1 Reply

Hi, @rexindahouse!

 

Welcome to the Spotify Community.

 

In this case, can you ask your family members to clear their browser's cache/cookies and trying to accept your invitation from an incognito window or a different browser?

 

Let us know how it goes. 

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