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Hola es que quisiera que me puedan ayudar.hice el pago x tarjeta

Hola es que quisiera que me puedan ayudar.hice el pago x tarjeta

Me hicieron el rebajo pero no me deja entrar
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1 Reply

Hey @dianajanecr,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

If you're having issues accessing your account, we'd first recommend checking this article. In case you can access your account, but you're not seeing the Premium features, it's possible that you've logged in to a different account by mistake. We'd recommend logging out and back in following the steps in this article.

 

If the issue persists, it's possible that the Premium account has different credentials to log in to. In this case, we'd also recommend checking out this article for more info.

 

Hope this helps. Let us know how it goes. 

OscarDCModerator
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