Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

How can I change the credit card for payment?

Solved!

How can I change the credit card for payment?

Hello.

I chose `update` button on my account page but there is only button for paypal.

How can I change the card without using paypal?😥

 

Plan

Premium

Country

Japan

Device

iPhone 8

 

 

Reply

Accepted Solutions
Marked as solution

Hey there @yuu3

 

Help’s here!

 

In case you see only PayPal as payment method you might be experiencing an issue that we're currently investigating. We recommend checking out this thread and adding your vote to it by clicking on the +VOTE button. Make sure you follow the steps under Status Update as well. 

 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any questions. 

View solution in original post

2 Replies
Marked as solution

Hey there @yuu3

 

Help’s here!

 

In case you see only PayPal as payment method you might be experiencing an issue that we're currently investigating. We recommend checking out this thread and adding your vote to it by clicking on the +VOTE button. Make sure you follow the steps under Status Update as well. 

 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any questions. 

Thank you !
I read the article you showed me and clicked +VOTE button.

Suggested posts