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How can I let my partner join my duo subscription if we are both abroad?

How can I let my partner join my duo subscription if we are both abroad?

My partner and I are on an extended vacation in Canada and I just subscribed to Dup Plan. Spotify won't let her join as long as she is in a different country, even though we both live at the same address back in Switzerland. How can she activate her account while abroad?
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1 Reply

Hey there,

 

Thanks for coming to the Community.

 

Unfortunately, she needs to wait until she's back in the home country (Switzerland) before she'll be able to accept the invite. This is mainly due to the fact she's abroad right now and the country setting on her account likely doesn't match yours.

 

Hope this clears things up 🙂

MaximSpotify Star
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