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How can i change from premium Family to Duo?

How can i change from premium Family to Duo?

Just two family members use spotify so i want to change to premium duo. Spotify gives only the option spotify free or student.

I hope someone can help:)

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1 Reply

Hi @Nathalie88,

 

Thanks for posting in the Spotify Community, and welcome!

 

I moved your post from Chat to a relevant Help board, where it fits better.

 

In this case, I recommend first canceling your current Premium Family subscription by following these steps, and then waiting for your account to revert to the free service at your next billing date (which you can view on your account page).

 

At that time, you can sign up for Premium Duo here and then invite the other member to the new plan by following the steps in this support article

 

You and the other member of the current Premium Family plan won’t lose any of your playlists or saved music when your accounts revert to the free service. However, you’ll need to re-download any music for offline listening once you’re subscribed to the new Premium Duo plan, since offline listening is a Premium feature.

 

Also note that members can only switch between different Premium Family or Premium Duo plans once in 12 months.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
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