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How sportify is rejecting my card without a valid reasoning

How sportify is rejecting my card without a valid reasoning

Usman_b

Please I would like know why sportify keeps rejecting my card for no reason because I've went to bank, I have sufficient money for the subscription and yet it ain't working. I'll like to know what's the issue 

 

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1 Reply

Dian

Hey @Usman_b,

 

Thanks for posting in the Community.

 

First we'd like to make sure you're not trying to activate a trial if you're not eligible for it. This link will activate a normal Premium subscription without a start trial: https://www.spotify.com/purchase/offer/premium/

 

Follow it in an incognito window and if possible on another browser/device.

 

If that doesn't work, could you try with another payment method? Here you can find more on how to pay for a subscription and also some troubleshooting tips for failed payments. 

 

Keep us posted,

 

Cheers!

DianModerator
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