How the h*** do I get help from Spotify, and not the user community?

[EMV88]

I need help to find out whether I have two accounts I'm being charged premium for (and have forgotten one of them existed), or if I'm being charged twice a month by mistake. Help, Spotify?

[Julian]

Hi @EMV88, welcome to the Spotify Community!

No worries, you can contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and verify if there are any double charges, or if you have another account.

Let us know how it goes and if you have any other questions.