How to apply Samsung 3 month free to my current subscription.

[zacoalco]

Currently have Student Premium in the United States.

Purchased S22 Ultra from Samsung with the following:

Spotify 3 months free
MODEL NUMBER: SPOTIFY_3
Open and log in to Spotify app on your new device. Go to the 'Premium' tab > Select 'Spotify Premium for Samsung' to redeem.

I followed the steps but there is no 'Spotify Premium for Samsung' to redeem.

[Billy-J]

Hey @zacoalco, thanks for reaching out to the Community!

Since you already have a current subscription, you are ineligible for this offer. This offer is only available to people who haven't subscribed to Premium in the past. There's more information about this here.

I hope this clears things up! Let me know if you need a hand with anything else. 

[Xiaxia]

Hey, I have similar experience to op and I've never bought any spotify package before. However  I still can't redeem the 3 month free offer. Do you think you can help clarify for me a bit with this?

[Billy-J]

Hey @Xiaxia, 

Thanks for reaching out about this! Can you send me a screenshot of the error message you're getting when you try to redeem the trial offer? Also, can you let me know if you've used your payment method on any of Spotify's services (for example, paying for someone else's subscription)? 

Keep me posted.