How to cancel my subscription with deleted facebook account?

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How to cancel my subscription with deleted facebook account?

linnn
Newbie

Hi,

 

I want to cancel my subscription with my deleted Facebook account, 

but I can't log in, how can I do?

1 Reply

Re: How to cancel my subscription with deleted facebook account?

IguanaSetup
Community Legend

Hey, @linnn -

 

Please get in touch with the support team using this contact form so they will be able to get your account restored for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will be able to lend you a hand.

 

After your account gets restored, please cancel your subscription through the following steps:

 

  1. Log in to your account page.
  2. Click Subscription in the menu on the left.
  3. Click CHANGE OR CANCEL.
  4. Click CANCEL PREMIUM.
  5. Click YES, CANCEL.

You can delete your account after this;

 

If you have any other questions, please reply 🙂

 

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