How to go back to premium

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How to go back to premium

Midsy
Casual Listener

 

 I had a premium account for a several years, but I have been downgraded to free. I am unable to upgrade again. I get an error message that it is not possible to upgrade.

How can I go back to premium?
Pleaseee help me

3 Replies
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Re: How to go back to premium

Rock Star 16
Rock Star 16

Hey there @Midsy!

 

Can you please provide more info on the account you used to have ? was it Facebook linked account or an e-mail based account?

In addition the number of error or a screenshot will help to have this issue sorted.

 

Waiting on your update=)

OneByBooRock Star 16
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Re: How to go back to premium

Midsy
Casual Listener

It was linked to my facebook account. Had an issue with my card thats why i was forced to downgrade to free. But, when I finally fix the issue on my card and wanted to go back to premium again i can’t seem to do it anymore. It says that it cant be purchased on this app? Please help meee i want my premium back. 

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Re: How to go back to premium

Moderator
Moderator

Hey @Midsy.

 

Thanks for getting back to us!

 

Could you try to subscribe using this page? Try it with a different web-browser or incognito browsing session if it's still not working.

 

Hope it works though! Let us know if it didn't or if you have further questions.

 

Have a nice day.

GuidoModerator
 
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