Originally, I subscribed the Premium Family plan. I purchased the Spotify Premium Annual membership from Amazon. I didn't realize that it was the Premium Individual plan. After I redeemed the gift card, my account switched to individual plan. My family members lost the access.
Does anyone know how to switch back to family plan without wasting the gift card? I don't mind to pay for the difference.
Thanks.
Hey @gemini0008 ,
Thanks for coming to the Community.
You can try upgrading to Premium Family at https://spotify.com/family. This should convert your remaining Premium time into Premium Family time (and that'll bring your payment date forward, due to the higher price per month).
Let me know how it goes 🙂
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