My Question or Issue
Hi! I just signed up to a Premium Family account and I realized Duo is a better option for me and my partner. How do I switch? Should I wait until next month or I can do it right away? Will I be charged twice?
Solved! Go to Solution.
Hey @VVD, help's here!
I understand. To set up an account, head to the Premium Duo page, enter and confirm your home address and then invite the other member by sending them the link given to you.
To join a plan, the owner (you) just needs to send the link and confirm that you live at the same address. Once you’ve confirmed your address you can start listening together with your own personal accounts.
You should be able to switch right away, and you won't be charged twice. Although, your billing date will be brought forward due to the price changes.
I hope this helps! Let me know if you have any questions 🙂
Great question. Spotify would be able to issue you a refund only if it falls under their Refund Policy. Info is provided here. Your billing date will be brought forward, but you won't be losing any money or anything like that.
Hope that clarifies things!