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caitlinp1 · 2020-10-06

I am currently subscribed to Premium Family and would like to switch to Duo as there are only two people using the plan. The information I have found so far says that I can make this change from my Account page. When I click "Change Plan," the only options that appear are Student and Free, not Duo. How can I access Duo as an option? Thank you!

Billy-J · 2020-10-06

Hey @caitlinp1, thanks for reaching out to the Community!

Are you the owner of a Premium Family plan? Are you also able to change plans from this page?

Let me know how this goes!

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Help others find this answer and click "Accept as Solution".

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View solution in original post

Billy-J · 2020-10-06

Hey @caitlinp1, thanks for reaching out to the Community!

Are you the owner of a Premium Family plan? Are you also able to change plans from this page?

Let me know how this goes!

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

caitlinp1 · 2020-10-06

That link worked — thank you so much!

Billy-J · 2020-10-06

Hey @caitlinp1,

You're most welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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