Hulu cancelled when I updated payment for Spotify

[justShauna]

Plan - Premium

Country - USA

Device - Macbook Pro 2014

I was sent an email from Spotify that I needed to update my payment information. OK, no problem - I did. Later that day I went to Hulu, and instead of hooking me up to another series about aliens, I was asked to log in. Once I did so, Hulu was all "hey, you need to set up a subscription! Pay $5.99 or learn to live without aliens!".  It appears that because my payment info was updated, I lost the subscription to hulu (with ads) - that's not cool! Seems like this is an issue that Peter is aware of and thinks is fixed, but apparently is still happening. Any help getting me back to aliens is greatly appreciated!! 

[Billy-J]

Hey @justShauna, thanks for reaching out to the Community!

Can you please try lining your accounts on https://signup.hulu.com/spotify? Let me know if you get an error message and send me a screenshot if so (make sure to hide sensitive info when posting to the Community).

Keep me posted!