Hulu isn't working anymore

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Hulu isn't working anymore

Visitor

So I recently updated my payment methods, anyways I tried to hop in Hulu and I noticed I was logged out, tried to sign in but I didn't have a plan, which didn't seem right because I had Hulu through Spotify and when I went to check on connected apps Hulu still shows.... the problem is I can't use it... does anyone know whats going on? please help.

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Re: Hulu isn't working anymore

Rock Star 22
Rock Star 22

Hey @Christianq_13, thanks for reaching out to the Community!

This was an Ongoing Issue where Hulu gets removed after you update your payment details, but that has since been fixed. In that case, I'd recommend getting in touch with Customer Support here. They'll take a look and do their best to help.

 

Have a nice day!

Billy-JRock Star 22
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Note: I'm not a Spotify employee.
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Re: Hulu isn't working anymore

Moderator
Moderator
Hey there @Christianq_13, just jumping in here to check how you got on with this.

Could you let us know if you were able to solve this with the steps that @Billy-J provided?

If not, could you send us a screenshot of what you see when you try to activate Hulu?

We'll also need to see what messages you get from Hulu's end to be able to investigate further.

Keep us in the loop here.
ElenaModerator
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