My Question or Issue
I have been with Spotify for some time now, and when the option came for the free Hulu subscription with a Spotify Premium account, I naturally elected to sign up for an account with Hulu.
Never had an issue with either subscription once they were linked. I never changed my plan, cancelled, or chose otherwise following the linking of the two accounts.
However, a few months ago, my payment method was changed to be paid through PayPal, not of my own accord. I believe this somehow cancelled my account or Premium subscription, as though there was a lapse in payment, and I am firmly under the impression that this has somehow interrupted the link between my accounts.
When I check on Spotify through the website, I can see that Hulu is still listed under the Apps section of my profile and still has access granted to my Premium account. However, when I sign into Hulu, it does not recognize my Premium account credentials, and when I go to link the accounts, Hulu states that it is having trouble verifying my Spotify subscriptions and directs me here.
I have attached screenshots for reference, because this is becoming one of the most frustrating issues, and I am about to cancel both subscriptions if I cannot reach a resolution. I had sent out an email months ago with no response and figured I would reach out through the support page and see if I can get a reply...