Hulu went away when card was updated...

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Hulu went away when card was updated...

scoogle17
Casual Listener

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I had to get my card replaced so i got the notification that my old card didn't go through. I updated my card within a few hours and my account never reverted back to free. Now, my hulu account won't connect. How can I get this fixed?

 

3 Replies

Re: Hulu went away when card was updated...

Rock Star 22
Rock Star 22

Hey @scoogle17.

 

We curently have an open here. Please reply there and follow the steps I provided.

 

Thanks!

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Hulu went away when card was updated...

scoogle17
Casual Listener

That's how I started. You told me to start a new thread. And there are no steps provided on that thread...

Re: Hulu went away when card was updated...

Rock Star 22
Rock Star 22

Hey @scoogle17.

 

Sorry for the confusion, and disregard the last reply!
In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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