I AM ON PREMIUM BUT IT SUDDENLY BECAME FREE SUBSCRIPTION!!!! PLS HELP

[ciaraviray]

Hi. I am still supposed to be on Spotify Premium but this morning when I woke up, it's already a FREE SUBSCRIPTION. This is very disappointing because I have used my spotify for a week or so right after I registered for a premium subscription. I double checked my account here on the actual website, it's still premium but in the application, it says that I'm on FREE subscription even if I'm on PREMIUM. I HOPE THAT THIS WOULD BE FIXED AS SOON AS POSSIBLE BECAUSE I payed for this subscription and I don't think this is fair.

[kejt_]

Hello @ciaraviray and welcome to the community !

Please, check this thread, you might find there the right solution.

Let me know how it works!

Have a nice day 🙂