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I CANCELLED PAYMENT but spotify took my money.

I CANCELLED PAYMENT but spotify took my money.

I paid 6,99Turkish Liras student packet after I cancelled. Spotify took money from my ininal card but I'm not premium.

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1 Reply

Hey @ZeynepUNLUER, welcome to the Community!

 

In this case, we suggest you follow all of the steps listed in this article. If you still have trouble seeing your Premium features, the pending charge point most likely applies to you.

 

If that's the case, make sure your card meets the requirements listed here and try signing up again.

 

Let us know if that helps.

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