Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Free
Country
Turkey
Operating System
Windows 10
My Question or Issue
I can't use 60 day free trail. After I write 3d secure code it sends me to the buying screen again. After few trying I start to get error message.
Hey @serhatseval, welcome to the community.
Hope you’re doing great!
Could you try this using another browser, or incognito mode? If that doesn’t work, try another device.
Keep me posted 🙂
Still can't buy it :(. It gives same error message.
Thanks for the reply!
Did you use your payment method to buy another Premium product on another account?
Also, could you try another payment method to see if that helps?
Keep me posted.
Thanks for answering but at Turkey Spotify has one payment method (credit card, mobile payment is not available in my cellular service provider). Still can't buy it. 😕
Thanks for the info 🙂
Could you send me a screenshot of the 60 day trial? Was there a expiration date for this offer?
Keep me posted.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…