I WANT TO LEAVE VODAFONE AND KEEP PREMIUM. HOW TO PROCEED?

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I WANT TO LEAVE VODAFONE AND KEEP PREMIUM. HOW TO PROCEED?

Victor111
Casual Listener

Hi there,

 

If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best way to proceed? Thanks in advance.

3 Replies

Re: I WANT TO LEAVE VODAFONE AND KEEP PREMIUM. HOW TO PROCEED?

Rock Star 22
Rock Star 22

Hey @Victor111

 

If you're getting your subscription through your mobile provider, it's them who cancel the service, since it's them who charge you for it in the first place.

 

Cancel your subscription through Vodafone, and wait until your account becomes Free again. Once this happens, you can resubscribe through Spotify's website.

 

Hope it helps. :)

osorniosRock Star 22
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Re: I WANT TO LEAVE VODAFONE AND KEEP PREMIUM. HOW TO PROCEED?

Victor111
Casual Listener
Thanks! But my concern is if when I downgrade, even if temporally, I may
lose my offline tracks or play lists etc. Do you think it will stay exactly
as it is?

I am trying to make sure my account stays exactly as it is (regardless if
it is being paid by me or a third party (Vodafone).

Kind regards,

Re: I WANT TO LEAVE VODAFONE AND KEEP PREMIUM. HOW TO PROCEED?

robotprobot
Regular

By "offline tracks" I am assuming you mean tracks that you set to download off spotify for use without internet, you will lose access to those offline temporarily, but can still listen to them with a internet connection.

Your playlists will not be deleted.

 

Vodafone will cancel your spotify, and your account will go to free, then when you purchase a subscription for the account yourself, you will just need to mark the songs to want downloaded to redownload.

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