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I am a premium member but my account has changed to a free one.

I am a premium member but my account has changed to a free one.

I have been a paid premium member for quite some time now. Suddenly my account has been changed to a free account. Please return my account status to premium please
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5 Replies

Hey there,

 

Thanks for coming to the Community.

 

Are your playlists, saved music and other stuff still there or have they disappeared as well? 🙂

 

Let me know.

MaximSpotify Star
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My playlists and albums. library, everything is still there

did you see my answer to your question?

Hey @huffmandjon,

 

Thanks for letting me know.

 

Can you please head to https://spotify.com/account and check if it shows your plan as free or Premium there? 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have the same problem. I paid a premium for a year, but the account became free. Playlists and albums saved.

 

 

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