I am a verified Student but charged normal Premium price

[user-removed]

Plan

Student Prenium 

Country

 Canada

Device

iPod v6 and my laptop

Operating System

(iOS 11 (I think) and Windows 10)

My Question or Issue

I've been a verified student since August, but for the last two bill cycles I've been charged the full $9.99 instead of the student discount. I went into my account and saw that I didn't click on the final step to get the student discount, it now says it'll update on October 16th but it did say I was verified in August. Is there any way to get that money back?

[Maxim · Accepted solution]

Hey @user-removed,

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.