I am being charged for a premium account when I am on a family plan

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I am being charged for a premium account when I am on a family plan

Heidevl
Newbie

I noticed on my bank statement that I got charged $9.99 and the payment was titled Spotify P01F6E9861 Stockholm (anyone know what this means?)

but I have a family membership that my husband bought and is in charge of. How do I stop these $9.99 payments?

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Re: I am being charged for a premium account when I am on a family plan

Rock Star 11
Rock Star 11

Hello Heidevl,

 

It sound's as i you have two account's, one Premuim and the other Premuim Family.

 

The $9.99 would of been a Spotify Premuim subscription payment.

 

In order to help could you please check out this link:

 

https://support.spotify.com/us/account_payment_help/payment_help/why-charged-twice/

 

I hope this helps! Please let me know how you get on :)

 

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!

 

 

Robert_WRock Star 11
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