I am being charged for an account I no longer have access to.

[dfaithe14]

I need to speak with someone about cancelling my account. I have no idea what the user name and password was. I loved using premium on my old phone, but it unexpectedly broke. I am unable to cancel this, and I am still being charged $9.99 per month. Please contact me at dfe0001@mix.wvu.edu

[imattolo]

Hello,

have you tried to reset your password by entering all you emails? In this way, you can find your Premium Account.

If you can’t, please fill the contact form on this page and let the Spotify Team help you.

Have a nice day!

Mattia