Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I am being charged twice for one spoify account(premium).

I am being charged twice for one spoify account(premium).

I am being charged twice, once by credit card and again by debit card, for one spotify account. Why?
Reply
1 Reply

Hey there! I am happy to help. 

 

Spotify charges once a month, per account that’s subscribed to Premium. You may be accidentally paying for another Spotify account that was never cancelled. You can cancel your subscription following these steps after you’ve retrieved the other account

 

If you’re still having trouble, I’d recommend checking out this page for more information and the next steps to take.

 

Have a great day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts