I am charged but I do not have subscribed account

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I am charged but I do not have subscribed account

ali63
Newbie

I am a Maxis user in Malaysia, I am not sure why Spotify charged me some amount for subscription by Maxis while I’m not sure for which account I am charged.

I tried all the suggested ways to find my subscribed account but I couldn’t find.

Any help highly appreciated.

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Re: I am charged but I do not have subscribed account

MattSuda
Community Legend

Hey @ali63

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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