I am premium for free

nazgulfeeder

Dear Spotify,

I have been using the spotify premium for months now, and by this year the last time it took money from my paypal was 2018. 01. 01., and since that, it just keeps saying that: 

Your spotify subscription will be automatically renewed on "*" and 4,99 EUR will be taken from you.

(Not literally, because I just translated it from my language)
and for the "*", it is says that day's date. 

For example, today it says:

Your spotify subscription will be automatically renewed on 2018. 02. 11. and 4,99 EUR will be taken from you.
And the date changes every day, and it never takes the money.

I am satisfied with using the spotify premium for free, but I think it is not happening on purpose.

 

Thanks, 

nazgulfeeder

Reply
1 Reply

Aimee_T

Hey @nazgulfeeder, welcome to the Spotify Community!

 

In this case, we recommend that you contact us here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

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