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I applied for free trial and have been charged!

I applied for free trial and have been charged!

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
3 Replies

Hey there @nickynix

 

Thanks for reaching out about this and welcome to the Community.

 

Most of our offers are for users who have never been on Premium before, so if you had Premium, that may be the reason why you were charged. 

 

However, in order to check your account and further assist you with this, we suggest reaching out to our Support team through any of these channels.

 

If you have any questions or need a hand with anything else, the Community is here for you.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

I was charged 450/- for a free thing, please correct the same

Hey there!

 

In this case I'd advise taking a look at the reply from @Eni 🙂

If any further questions arise, don't hesitate to reach out to us, we'd be happy to help.
Cheers!

VasilModerator
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