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I avail spotify 3 months subscription deducted the 3mos. amount but only get 1 month subscription?

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I avail spotify 3 months subscription deducted the 3mos. amount but only get 1 month subscription?

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or IssueScreenshot_2019-10-01-11-08-33-608_com.yahoo.mobile.client.android.mail.png

 

Screenshot_2019-10-01-11-08-05-393_com.spotify.music.png

 

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Marked as solution

Hello @Mikeefool, welcome to the Spotify Community!

 

Spotify requires you to go online once every 30 days to check that you still have a Premium subscription. You can read more information about Offline Mode in this Support Page.

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1 Reply
Marked as solution

Hello @Mikeefool, welcome to the Spotify Community!

 

Spotify requires you to go online once every 30 days to check that you still have a Premium subscription. You can read more information about Offline Mode in this Support Page.

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