I bought the premium and didn't get a free trial

[user-removed]

I bought the one-month premium plan and I did not receive the free trial

[Dian]

Hey there,

Thanks for posting in the Community.

If the trial was not activated, it most probably means you were not eligible for a trial as this option is available only for new users, who have never used Premium before.

The payment method also plays a role - did you use a regular recurring payment method or a gift card?

Hope this clears things a bit,

Cheers!