I can not login. Please help

[ryanonit]

Hi

I can not log in to my subscription account.

I tried all my emails and couldn't log in.

I tried my ID and it worked but password retrieinv email is going to some email that I don't receive.

Can any staff help me or something.

[Luke]

Hey @ryanonit,

Apologies for the late reply, but maybe I can still help 🙂

If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with.

If you want to change the email address linked to your Spotify account, I’d recommend reading this article.

Let me know how it goes!