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I can't access to Spotify Premium

I can't access to Spotify Premium

I have a family plan and I can't stay in It 

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3 Replies

Hello @Rofo8945 and welcome to the community !

 

Can you please be more specific about your problem ? 

 

I will try to help you 🙂

I was invited to a family plan and it does not allow me to enter

I have the correct address and I can not enter

 

Right now, all members of the Premium for Family plan must live in the same physical address.

 

If you're having trouble verifying your address and you live in the same physical address as other people from the family plan, we suggest contacting our Support team via @SpotifyCares on Twitter and Spotify Cares on Facebook. They'll gladly help you out with this issue.

 

If you are living in a different address, you can get Premium for your account here.

 

Let us know how it goes

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