I can’t buy preminium cause of the payment probleme

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I can’t buy preminium cause of the payment probleme

Fatih_Avs
Casual Listener

Plan

Premium

Country

 Turkey

Device

iPhone 7 Plus

Operating System

iOS

 

My Question or Issue

 I cannot pay cause of the payment probleme

5 Replies

Re: I can’t buy preminium cause of the payment probleme

Rock Star 7
Rock Star 7

Hey @Fatih_Avs,

 

Welcome to the community!

 

I'd recommend taking a look at the payment troubleshooting support article.

 

Let me know if you have any questions. Happy listening :)

NoahRock Star 7
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Re: I can’t buy preminium cause of the payment probleme

Rock Star 16
Rock Star 16

Hey @Fatih_Avs, welcome to the Community.

 

Payment methods vary depending on your country and what type of subscription you’re looking to enroll in. To see a list of the different methods available to you, check out your subscription page. To read more, you can check out this FAQ page.
Please note that for discounted offers like the student discount or Spotify Family, only debit/credit cards are accepted forms of payment. Other options like gift cards, etc., are not available for these plans.

 

Have a nice day :)

LoxerRock Star 16
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Re: I can’t buy preminium cause of the payment probleme

Fatih_Avs
Casual Listener

Noah, I looked the payment troubleshooting but it isn’t still working please help me 

Re: I can’t buy preminium cause of the payment probleme

Fatih_Avs
Casual Listener

I tried too but it isn’t working :(

Re: I can’t buy preminium cause of the payment probleme

Rock Star 7
Rock Star 7

Hey @Fatih_Avs,

 

If your card meets these requirements, I'd recommend trying to subscribe from an incognito window using a desktop computer. 

 

If you are still experiencing issues, could you please provide me with more information about the issue your experiencing? Are you receiving any error message? Are you trying to subscribe for the first time, or are you trying to renew a subscription?

 

Let me know how it goes :)

NoahRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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