I can't buy premium

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I can't buy premium

bfranques12
Newbie
Hello! I've tried multiple times to upgrade to premium with multiple cards but I get the same error message saying,“Oops, seems your card or payment provider is having a bad day. Don’t worry, no money has been charged. Try again or use another payment method.” I've looked through these forums for an answer to this problem, but can't find anything. Any help is appreciated. Thanks!
3 Replies

Re: I can't buy premium

Jacob
Community Legend

Hey @bfranques12, welcome to the Spotify Community!

 

Could you check out the following infographic and see if it helps your problem?

Card Problems.png

 

Let me know how it goes :)

Re: I can't buy premium

Christianmd0992
Casual Listener
Tengo el mismo problema y la foto información no es útil ya que investigue sobre mi tarjeta y no tengo ningún problema con ella
Highlighted

Re: I can't buy premium

Christianmd0992
Casual Listener
Esto aparece y ya he intentado varios métodos de pago
Screenshot_20170405-095056.png
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