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I can't find my new date for the payment of my suscripcion

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I can't find my new date for the payment of my suscripcion

Plan

Premium

Country

Spain/ESP

Device

Samsung Galaxy S8

Operating System

Windows 10

 

My Question :

I can't check my payment info like the date to resub my Family Premium Plan. 

Appears as a symbol of questioning like this "?"

 

Sin título.png
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Accepted Solutions
Marked as solution

Hey @hvhmemecsgo,

 

OK, I'm happy to hear that!

You're welcome - if you need help with anything in the future, just let me know what's happening and I'll be happy to help.

 

Have a great day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies

Hey @hvhmemecsgo, thanks for reaching out to the Community!

 

Could you try checking your subscription renewal date here using a different browser or private window?

 

Keep me posted 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I was checking my renewal date with Chrome/Opera browser and still appears like a "?"
But i fixed my problem ordering a new subscription for my family plan.

 

Thanks for the support by the way

Marked as solution

Hey @hvhmemecsgo,

 

OK, I'm happy to hear that!

You're welcome - if you need help with anything in the future, just let me know what's happening and I'll be happy to help.

 

Have a great day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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