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I can't find receipts for my previous subscriptions

I can't find receipts for my previous subscriptions

When I access this link: https://www.spotify.com/id-en/account/subscription/receipt/ I can't find any of my previous receipts. I also don't receive them by mail, and they aren't in the junk folder
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2 Replies

Hey there,

 

Thanks for reaching out.

 

In this case, I recommend making sure you're logged into the right Spotify account 🙂 It should show your receipts on the site you linked.

 

Let me know how it goes!

MaximSpotify Star
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Note: I'm not a Spotify employee.

I'm having the same issue and I am definitely in the right account. This is a business right off for our studio and I have used it for years. All of a sudden all of my receipts have vanished. I need Dec. of 2023. 

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