I can’t get into my account so I just want to cancel my subscription

[user-removed]

I woke up and realized that someone has changed my password without my permission. I tried to reset my password but I do not get the emails at all. I tried everything and now I just want to cancel my subscriptions.  I don’t get charged for something that I cannot use. 

[Billy-J]

Hey @user-removed, thanks for reaching out to the Community!

I'm sorry to hear this.

I'd recommend checking out this support article for more info and the next steps to take.

Have a nice day 🙂

[Petya]

Hey there,

Thanks for reaching out! 

Just so you know, if you do not get the emails with the password reset link, you can check the Password reset isn't working section in this article. 

We hope this helps 🙂