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I can't make a payment with a visa card to subscribe

I can't make a payment with a visa card to subscribe

Every time I try to subscribe to spotify premium and place the data on my card, I get this poster and it prevents me from subscribing. Try another different card and the same situation happens to me, I can not subscribe.

Screenshot_2017-06-18-17-00-51.png
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1 Reply

Hello @FrancoB! Welcome to the Spotify Community!

 

Please, first of all, try doing the subscription through a desktop so we can make sure that it is not the phone.

 

Second, please try again while using an incognito/private browsing window. This will solve the issue the majority of the time.

If you are still unable to complete the transaction, please let me know!

 

 

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