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I can't pay for my subscription

I can't pay for my subscription

Не могу оплатить подписку. У меня нет ни одной пластиковой карты Visa или Mastercard поэтому я создал виртуальную карту через банки моей страны (России) в частности qiwi.com , Яндекс.Деньги, СберБанк и пытаюсь привязать какую либо из них к моему профилю и оплачивать через ту, которая привяжется, но ни одна не привязывается, пишет:
"Что-то пошло не так. Попробуйте еще раз или обратитесь в службу поддержки."

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1 Reply

Hi there @Wintreist,

thanks for reaching out !

 

As the payment method you've mentioned is valid in your country, I recommend checking out that both the card was issued in Russia and that the country listed on your profile is Russia as well.

 

A user's payment method should be issued in the same country the account was set at for it to work.

 

You can check it out on your account overview here.

 

Let me know how it goes 🙂

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