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I can´t pay my subscription

I can´t pay my subscription

I had to update my payment data, but it wont let me put any of my cards. I´ve tried different ones and  it won´t take any, it only appears as error. I also tried paying with paypal, failed as well.

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1 Reply

Hey @danielafr25, welcome to the community.

 

Hope you’re doing great!

 

Could you try this using another browser or incognito mode? If that doesn’t help, try using another device.

 

If you’re still having trouble, could you send me a screenshot of the error message being shown? Please do hide sensitive info when posting to the community.

 

Keep me posted 🙂

Billy-JSpotify Star
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