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I can't use my gift card, because some lettres can't be read

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I can't use my gift card, because some lettres can't be read

I just bought a Spotify gift card but I can't read the code correctly. Some (two of them) letters or numbers are impossible to read. Is it possible to find the code with the number of the card ? Mine is REMOVED

 

I can send the picture but I am not sure you can either read it actually

 

<Community Rock Star edit - removed personal/sensitive info>

 

 

 

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Marked as solution

Hey there @yasmine-jpop

 

No need to send an image. I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hey there @yasmine-jpop

 

No need to send an image. I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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