I can update my subscription to Credit Card

[ralphnble]

Plan

Premium

Country

Philippines

Device

iPhone 12, PC

Operating System

iOS 17, Windows 10 

My Question or Issue

I wanted to update my subscription/payment method by changing it to credit card but whenever I try to click the Update card or update payment details, it seems that option is non-existent. I need assistance regarding this. 

[ribezaz]

Hey! Welcome to the Spotify Community, it will be a pleasure to help you 🙂

Regarding your question, I suggest that you cancel your current subscription and wait until Spotify reverts your account to the free plan, so that you can subscribe again using your card.

If you are still having difficulty making the payment, I suggest you use another device, or use the incognito window, this usually works too!

Keep me posted if you still need support! It will be a pleasure to continue helping you.

Cheers,
ribezaz 🎶