I canceled my subscription to spotify premium and I'm still paying for it

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I canceled my subscription to spotify premium and I'm still paying for it

Newbie

I took the three-month spotify premium offer by paying 0.99€ each for those three months and on the day the offer ended I canceled my subscription so that I would not be charged 9.99€ and I have still been charged. I want that charge to be canceled.

1 Reply

Re: I canceled my subscription to spotify premium and I'm still paying for it

Community Legend

Hey @Irene5

 

Check out this support article:

https://support.spotify.com/account_payment_help/payment_help/refund-policy/

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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