(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Thanks for posting in the Community.
As a start could you check if you have more than one Spotify account with the steps from this page? This way we can find out if the issue is related to a subscription on a secondary account.
If you find a secondary account, you can cancel it's subscription as described here. It is also worth checking this support article to get more insight on the possible reasons for the charge.
You can also find more on our refund policy on this page.
Hope this helps,
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