I cancelled my subscription, but it didn't gave my money back..

Reply

I cancelled my subscription, but it didn't gave my money back..

anrijsavins
Newbie

Hello!

So one day i wanted to play music, so i go in spotify and i saw that my premium has ended..

Then i went to my account and disabled, because i didn't want to pay anymore..

but next day i got charged, but i remember that i cancelled 

http://prntscr.com/iotmov

Can i get my money back please? 😞

spotify.png
1 Reply

Jose_M
Rock Star 15
Rock Star 15

Hello @anrijsavins!

Sorry to hear you're having trouble with this. No worries though, I'll be here to help.

In this case, I'd recommend checking out this Support article for the next steps to take.

Hope this helps! Let me know how you get on 🙂

Jose_MRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS