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I cant buy premium account

I cant buy premium account

Plan

Free

Country

Turkey

 

Device

iPhone 7

Operating System

(iOS 11.)

 

My Question or Issue

I entered all the inforation correctly but I can not buy it.
My friend bought it with me. But I can not.

 a.png

Reply
11 Replies

Hey @user-removed,

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I did it but it didnt work. ๐Ÿ˜ž

Hey again @user-removed,

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi, 

 

I'm having the same issue and after trying all the steps you mentioned, I also tried to pay it by  bank billing but it didn't work too.

 

It looks like there is something with the account preventing us to upgrade to premium.

 

I have tried two differend credit cards, the bank billing, nothing works.

I want to buy it.2 days left for this offer. ๐Ÿ˜ž

hi. i successfully payed 5th times in a row but i still coulndt receive my premium order. Same problem. Living in Turkey.

 

<removed sensitive info>

I get same message and have tried for 3 days

Hey there,

Are you all trying to sign up for the offer?

If you used your card to pay for a similar offer on a different account, you wonโ€™t be able to purchase other offers. You also won't be eligible if youโ€™ve had a similar offer on your own account in the past.

 

Have a nice day!

LK508

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I tried 3 different cards.ฤฑ didnt buy offer this cards.

Nice.Offer ends.

Screw Spotify..I tried for 4 days..oh well Amazon music unlimited it is

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