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I cant pay with my VISA card

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Re: I cant pay with my VISA card

Casual Listener
Hi,

Here is the screenshot of what I see when I try to pay, juste after click
on "démarrer mon abonnement".
I tried on two different computers with 2 different cards, please answer me
ASAP, I really need my premium account today. I am a client for many years,
it's a big trouble for me rn. `

Sophie

Re: I cant pay with my VISA card

Community Legend

Hi @sophiegach,

 

Thanks for posting! 

 

Have you tried any of the previous suggestions in this post such as:

 

  • updating your payment details in an Incognito window
  • checking if the the cards allow foreign transactions
  • trying over a different Internet connection

We haven't received your screenshot, so can you tell us if you get an error message and what it is exactly?

 

Thanks!

PetyaModerator
 
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