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Plan
Free/Premium
Country
Mexico
Device
(Samsung S8+, HP Pavilon)
Operating System
(Android Version 9, Windows 10)
My Question or Issue
Hi, i'm from Mexico, today i bought a gift cart of 6 months in the store, but when i tried to redeem the code, showed up an error and it said to try again later, i attached a image with the error, i tried the steps of the web page but the problem remained
Hey @Jerom3000, thanks for reaching out to the Community!
Could you try redeeming your Gift Card here using a different browser or private window? If that doesn't help, could you try following some troubleshooting steps here > Gift Card not working? section?
Let me know how this goes!
Hey @fishmusice, could you try following the steps that I provided in my last reply?
Hey @Jerom3000, let me know how you're coming along!
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